By Darlene M. Ziebell
“If you can’t measure what works, you’re not marketing — you’re gambling.” — Darlene M. Ziebell
Every business owner wants more sales. So they throw money at the problem.
They hire a social media manager. Launch Facebook ads. Pay for SEO, maybe a copywriter, and toss in a website redesign for good measure.
But three months later, they’re still stuck. No consistent lead flow. No ROI. Just a lighter bank account and a whole lot of frustration.
That’s because most small business marketing fails before it begins — not from lack of effort, but from lack of strategy.
In this article, I’ll break down the most common marketing mistakes I see, what it’s costing you, and how to fix it before you spend another dollar on tactics that don’t move the needle.
Let me be clear: more marketing is not the same as better marketing.
I’ve seen companies spend six figures on marketing and generate almost no new business. Why? Because they never started with a clear strategy.
Instead, they follow trends:
“We need to be on TikTok!”
“Let’s hire a branding agency!”
“I heard newsletters are back!”
What’s missing? A why. A who. A how does this convert to sales.
Marketing should be a lever for growth — not a shot in the dark.
Here’s a truth most agencies won’t tell you: no ad campaign can fix a bad message.
If you can’t clearly explain:
What problem you solve
Who you solve it for
Why they should choose you over the competition
…then no amount of hashtags or email funnels will help.
Your message is the foundation of your marketing strategy.
If it’s unclear, confusing, or too generic — you’ll blend in with the noise. And in today’s crowded market, blending in is the fastest path to being ignored.
This is one of the most common symptoms I see in 7-figure businesses hitting a plateau.
They have a website. A newsletter. Social media accounts. Maybe they even run paid ads.
But there’s no structure. No funnel. No journey for the customer. Just scattered efforts that don't connect.
They’re doing things. But they’re not building anything.
Marketing isn’t just about getting seen. It’s about guiding people from stranger → prospect → buyer → repeat customer. That takes intentional planning — not random posts and promotions.
If your marketing sounds like everyone else in your industry, don’t be surprised when customers price-shop or ignore you completely.
The mistake? Business owners model their marketing after competitors instead of their own unique value.
I’ve worked with:
A wellness brand that copied a competitor’s tone — and couldn’t convert their very different audience
A B2B software company that mimicked a startup's branding — and lost credibility with enterprise buyers
A local bakery that used national brand messaging — and missed their neighborhood’s values entirely
Your strength is your difference. Strategy starts by identifying and doubling down on that.
I ask every client: “What was your best-performing campaign last quarter?”
Too often, the answer is:
“I’m not sure… we didn’t track that.”
If you don’t know your:
Cost per lead
Conversion rate
Customer acquisition cost
Lifetime customer value
…then you’re marketing blindfolded.
Marketing without data isn’t just inefficient — it’s dangerous. You could be scaling losses without realizing it.
Likes, shares, followers — they feel good. But they don’t pay the bills.
One of my clients went viral with a reel. Thousands of views. Dozens of comments. But no one bought. Why? Because the content didn’t speak to buyers. It entertained, but didn’t convert.
Strategy means knowing the difference between attention and action.
Ask yourself:
Does this content speak to my ideal client’s real problem?
Does it guide them to take the next step?
Does it build trust and urgency?
If not, it’s noise — not strategy.
Business owners get overwhelmed by tech stacks:
CRMs
Funnels
Email marketing platforms
Social schedulers
AI tools
These are tools, not strategies.
You don’t need more software. You need a plan.
Strategy defines what needs to happen — before you decide how to automate it.
If your team is bogged down in tech without clear direction, step back and start with the customer journey first.
Would you spend $50,000 printing flyers without testing one? Probably not.
But I’ve seen business owners pour money into marketing campaigns without testing:
Subject lines
Landing page copy
Ad headlines
Offer positioning
A/B testing isn't optional. It’s how real marketers win.
Start small. Test variables. Track results. Then scale what works. Anything else is expensive guessing.
Here’s what most marketing gets wrong: it talks about the business instead of the buyer.
“We’ve been in business 20 years!”
“We’re passionate about quality.”
“We’re the best at what we do.”
Guess what? Every competitor says the same thing.
Your customer isn’t looking for your resume — they’re looking for results.
Strategic marketing answers one question clearly: “What’s in it for me?”
Your messaging, offers, and content should speak to real problems, real fears, and real desires. That’s how you get noticed.
If marketing is everyone’s job — it’s no one’s job.
I’ve worked with companies that had internal chaos:
CEO writing some social posts
Marketing assistant running ads they don’t understand
Web designer tweaking the funnel without analytics
There was no one person responsible for driving strategy.
Your marketing needs a strategist — not just executors.
You need someone who owns the results, aligns the team, and makes decisions based on real business goals.
Marketing isn’t just design, ads, or social media. It’s strategy. It’s positioning. It’s psychology, math, testing, and structure.
If your business has stalled…
If you’re spending on marketing but not getting sales…
If you're feeling lost in a sea of conflicting advice…
Don’t guess. Don’t gamble.
Get a strategy.
That’s what I do. I help business owners untangle the mess, get to the root, and build a clear marketing system that grows revenue — not just noise.
Let’s fix what’s not working.
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